SNOW REMOVAL TERMS & CONDITIONS

  • The customer’s property will be serviced within 24 hours of the end of snowfall.
  • If strong winds or other weather prevent Miles Lawn & Landscaping LLC from being able to service the customer’s property within 24 hours of the end of snowfall, Miles Lawn & Landscaping LLC will service the property the following day or the earliest day possible.
  • In cases of extreme weather conditions impacting snow removal operations, quoted pricing per inch, may not always be honored, and customers may be subject to an additional fees to cover the unforeseen expenses incurred by our team in ensuring efficient and effective service delivery.
  • After the initial snow removal visit, comebacks due to wind, drifting, or city/county, state crews plowing will be charged an extra visit fee according to the work performed.
  • The following holidays are observed by Miles Lawn & Landscaping LLC during the snow removal season: Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, and Easter. Additional fee will be charged for snow removal that takes place on a holiday.
  • The snow removal area must be clearly outlined and marked by the customer. This is the sole responsibility of the customer. Miles Lawn & Landscaping, LLC accepts no responsibility whatsoever for the inaccuracy of the snow removal area, nor any liability arising directly or indirectly out of mismarked or unmarked areas.
  • Miles Lawn & Landscaping, LLC is not responsible for animals/pets’ conditions or whereabouts before, during, and after snow removal.
  • The customer is responsible for ensuring that the property’s parking lot, driveway, and sidewalks are clear of obstacles before the Miles Lawn & Landscaping LLC crew shows up for service. Miles Lawn & Landscaping LLC cannot be responsible for children’s toys, dog toys, garden hoses, newspapers, or any other obstacles that snow blowers or plows may run over. Vehicles, trailers, campers, boats etc. must be removed from the driveway as well. A $75 fee will be charged if there are obstacles in the driveway and the Miles Lawn & Landscaping crew has to maneuver around them.
  • The customer agrees and accepts that Miles Lawn & Landscaping, LLC will not grant discounts or credit for any delays.
  • It is the responsibility of the customer to ensure that their property is accessible or give Miles Lawn & Landscaping LLC a minimum of 24-hour notice that their property will be inaccessible on the day of their service. Upon arrival, if the property is found to be inaccessible, Miles Lawn & Landscaping LLC is not required to credit or make up the visit and the customer will be charged the full snow removal fee.
  • If the property does not need snow removal, as it’s completed by the customer, neighbor or another vendor, Miles Lawn & Landscaping LLC requires a minimum of a 60-minute notice either by text, phone call to (308)218-3310 or email to info@mileslawnservice.com. If the Miles Lawn and Landscaping LLC crew arrives at the property only to find that it’s already been completed by someone else and does not require service, the customer will be charged the full amount of the visit.
  • Termination and discontinuation of snow removal services can be decided by either the customer or Miles Lawn & Landscaping LLC at any time and must be provided to the other party in writing either by postal mail, Jobber Portal, or email.

PAYMENT TERMS:

  • Customers are invoiced for services completed with a net of 15 days. If the customer fails to pay the invoice 14 days after the due date, the past due balance shall accrue a $10 late fee for every 30 days the invoice is late.
  • The customer is required to keep their account in good standing for snow removal services to be continued throughout the snow removal season. Miles Lawn & Landscaping LLC can end services with the customer if there is a repeated history of late payments.
  • Should the customer default or fail to comply with any of the terms hereof, or become bankrupt or insolvent, sell or dispose of the lands on which said snow removal was completed. The unpaid balance will immediately become due and payable.
  • All returned and/or unpaid checks will be charged an additional $35.00 NSF fee.

ACCOUNT PAYMENT TERMS AT TIME OF TERMINATION OF SERVICES

  • The customer will have 30 days from the final invoice date to have the account paid in full. In the event, that the balance is not paid in full at that time and no payment arrangements have been made then the account will be turned over to a collection agency. The customer will be responsible for all additional charges and fees incurred by a collection agency or other outside parties as a result of default in payment. Miles Lawn & Landscaping, LLC reserves the right to file a mechanics lien against the property for any unpaid balance in accordance with the Nebraska law.